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Shimadzu HPLC Service — LC-20AD, Prominence, LC-2010
Shimadzu LC-20AD / Prominence / LC-2010 / i-Series · Repair · Calibration · AMC · Pan-India courier support
When a Shimadzu HPLC goes down, the whole QC release queue stalls. We service the LC-20AD pump family, Prominence and LC-2010 integrated systems and i-Series units: pump pressure faults, check-valve and plunger-seal service, PDA/UV detector lamp and flow-cell problems, SIL autosampler faults and LabSolutions communication issues — with a verification run before every return.
Common Shimadzu LC-20AD / Prominence / LC-2010 / i-Series Problems We Fix
- Pump pressure fluctuation or pressure not building
- Check valve, plunger seal or leak sensor errors
- D2 lamp energy low in the UV/PDA detector
- Autosampler needle, seal or injection-volume faults
- Peak tailing, ghost peaks or retention drift pointing to flow-path problems
- LabSolutions cannot connect to system modules
How Our Service Works
- Symptom triage on phone — pressure traces and chromatograms tell most of the story
- On-site service for South India, courier repair for module-level faults
- Pump overhaul (seals, check valves), detector lamp and flow-cell service
- Board-level repair for module electronics
- System suitability style verification run with documentation
Frequently Asked Questions
Our LC-20AD pressure fluctuates badly. Pump or column?
A quick telephonic check usually separates the two — fluctuation with the column disconnected points at check valves or seals, which we overhaul with genuine-specification parts.
Do you keep HPLC spares in stock?
Common wear parts — plunger seals, check valves, D2 lamps, needle seals — are stocked for the LC-20 family, so routine repairs are not held up waiting for parts.
Can you take our HPLC under AMC?
Yes — HPLC AMC includes preventive maintenance visits, seal/valve replacement scheduling and priority breakdown response.
Get a Free Quote for Your Shimadzu LC-20AD / Prominence / LC-2010 / i-Series
Tell us the model and the fault — we give a free telephonic diagnosis before anything ships. NABL-accredited calibration, component-level repair and insured courier pickup across India.
About Our HPLC System Services
Instruments Care provides GC and HPLC service across India, and the Shimadzu LC-20AD / Prominence / LC-2010 / i-Series is a platform our chromatography engineers know inside out. From detector faults, injector leaks and oven temperature errors to pump pressure fluctuation, autosampler faults and software connection problems, we diagnose at module level and repair at component level — see our HPLC repair service for the full scope.
Every repaired Shimadzu LC-20AD / Prominence / LC-2010 / i-Series is verified with a standard test mix — retention-time stability, peak shape and detector response — and the chromatograms ship with the service report. Preventive maintenance contracts keep septa, liners, seals and check valves on schedule so unplanned downtime stays rare.
Call +91 95000 10101 or write to info@instrumentscare.com for a free telephonic diagnosis and a same-day quote. Instrument pickup by insured courier is available from every state in India, and on-site visits cover Chennai, Tamil Nadu and most of South India.
What Customers Say About Our GC / HPLC Services
Very good Service for the instruments like AAS, UV and GC. Respond the customer complaints and solve the issues immediately.
I would like to sincerely thank the InstrumentCare service team for their prompt support and excellent service. Whenever we face any issue with our laboratory instruments such as UV, GC, or other analytical instruments, we immediately contact your service team. You respond quickly, arrange a service visit, identify the problem, and resolve it effectively. Your technical support, timely response, and professional approach help us maintain our instruments properly and minimize interruptions to our laboratory analysis. We highly appreciate your cooperation and continuous support. Thank you, InstrumentCare team, for your excellent service and valuable technical support.
Rated 4.9 from 127 Google reviews · Get your free quote →
